Many brands seeking to establish a digital presence take a lot of precautions when choosing a hosting service provider. They want to partner with the best web hosting provider in Kenya to power their brand’s online presence. But what do you really mean when we say the ‘best’? Are you looking for an affordable host or hosting provider offering many features?

For many businesses, the best web hosting provider strikes a balance between price and features. Such a company offers great hosting services at affordable rates. Hosting service pricing in Kenya may vary from other countries, but typically the starter hosting package should cost around Ksh. 2000. This is the best package for a small business trying to position itself online.

Below is an example of hosting package prices offered by Crystal Host.

crystal host Hosting Package Pricing
Crystal Host Hosting Package Pricing

Hosting Features

When it comes to features, you should check out the following:

1. Server Reliability and Uptime

Your website is hosted in a server. When the server is down, your site is unavailable. To ensure your site is available, you should choose a web hosting provider with high server uptime/availability. Typically, server uptime never exceeds 99.9%. This means your website will be available when your customers are looking for your brand.

2. Customer Support

Technical support comes in handy especially when you face difficulties in managing your website. A great web host should offer 24/7 customer support through various channels. It can be through live chat boxes, email, phone, or social media. A web hosting company with only one or two support channels which are not readily available is not trustworthy and should be avoided at all costs.

3. Hosting Features (Bandwidth + Storage Space)

When hosting your website, it’s essential to consider bandwidth and storage space assigned. Bandwidth defines the level of traffic and amount of data that can be transferred between your site and users. Typically, the more the bandwidth, the higher the traffic the site can support. Storage space is generally the amount of disk space allocated to your site in the server. The two features vary depending on the hosting package you choose. For example, a starter package has less bandwidth and disk space compared to a business package.
Valuable Tip: To avoid running of bandwidth or storage space, you should assess your business needs and ensure they align with the hosting features offered.

4. Malware Protection

Malware is a key threat in web hosting. Websites are vulnerable to attack by different types of malware which can have adverse effects on your brand. A good web hosting company should have inbuilt malware protection features to safeguard your website from existing threats. Such a tool has the capability to assess, identify, and mitigate threats.

5. cPanel

Control Panel (cPanel) is essential in managing your website. It is a robust platform that comes with a variety of features designed to help check your site stats and perform various functions such as backups, etc. Most web hosting companies offer a cPanel to help their users manage their sites easily.

6. Site Builder

A great web hosting provider in Kenya knows the importance of a website for building an online presence. And even for those users who don’t know how to develop a site, they need a tool they can use to publish a website without coding. That’s why free site builders should be included in the Control Panel. A site builder can help anyone without knowledge of web design to create and publish a website in just a few minutes.

7. Customer review

Last but not least, the best web hosting provider should have a solid reputation. You can how good a company is based on what its customers say about it. By checking out reviews on Google My Business, or the company’s Facebook page, you can get an insight into whether its services are worth trying.

Check out Crystal Host Facebook Reviews


A good web hosting provider in Kenya knows the importance of building a digital presence for businesses and should prioritize helping many to bring their brands online. They should offer awesome hosting features as discussed above to make the hosting process easy and efficient for the users. Also, they should provide affordable hosting packages designed for the needs of each type of user. We at Crystal Host pride ourselves in being one of the best web hosting provider in Kenya helping businesses build a compelling digital presence for long-term growth.

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